Delivery Info

Estimated Parcel Rate

GD Express

Pos Laju: 0kg - 2kg

Pos Laju: 2.01kg - 30kg

*for 30kg & above, please contact us.

Please note that, parcel are normally calculated by weight and volume measurements of the parcel size. 

 Delivery Services

• Orders will only be sent after receiving payment & payment slip.
• After transaction, customers is requested to scan and email to yourgift_gift@hotmail.com or Whatsapp to us 016-3219834 your payment reference.
• We reserve the rights to cancel your order if the item(s) out of stock, and will fully refund to you, or you may choose and replace it by another item(s) with the price.
• For courier services, track number will be given via email after the parcel send out. Customers are allowed to contact the courier company for enquiry if customer did not get the parcel after 3 days.

E-Tracking
 

GD Express Customer Service at 03-77876677 for more information.
 

Customer Service 1300-300-300 (local)

1. Please be advised that we are not responsible should there be no recipient of the item, incorrect address or contact number. If there is a request to resend the parcel, all additional fees are charged to the customer respectively.
2. For all and FRAGILE items, we strongly advise customers to use COURIER SHIPPING instead of using Pos Express Envelope or Normal Post. 
3. We will not be responsible for any lost or damages during delivery.
4. We provide FREE DELIVERY with a purchase of RM300 (not include postage fee) and above in a single receipt for only normal price PRODUCTS (not include for FASHIONS & discounted item) for Local, Klang Valley & Peninsular Malaysia only.
   *Kindly make full payment according to the order total amount.alance will be refund to you by issuing cheque. Kindly provide payee name for us to issue cheque or refund by cash if small amount and ship out together with the parcel.

Date and time delivery

Courier Services

• Yourgift Trading makes every effort to deliver your order within 1-5 working days in Peninsular Malaysia and 2-5 working days in East Malaysia (depends on the delivery location).
• For International delivery please contact us for further information.
  * Note: GD Express does not provide P.O.BOX

For Normal Post / Post Express Envelope

• 5-7 working days to be delivered by air. (depends on delivery location) and East Malaysia may be taking longest day. ( delivered by land/sea, needed around 30 working days or more,  depends on the delivery location).

Please take note: 

• If you are urgent to receive the items, we advised to placed your order and make the payment earlier.
• There is NO pickup and delivery services on Saturday, Sunday & Public Holiday. Delivery services will be postpone to the next working day.

送货服务

• 我们确认款项过账后和收到汇款单，商品会寄出。
• 汇款后，请传真03-5621 8092 或电邮yourgift_gift@hotmail.com 或MMS 6016-321 9834 您的汇款单给们。
• 如果出现缺货的问题，我们会尽量联络您以调换其他颜色或款式.在特定情况我们也会直接退款给你。
• 出货后，我们会用电邮联络您有关包裹的追踪号。在发货后的交货期限，3天后还没有收到包裹，请您直接联络有关快递公司以了解情况。

我们发货后会把快递公司的追踪号电邮给您。

 

1.   如果你的订单是通过GD Express 发送，请到以下此浏览并查询，或拨打电话 03-7787 6677。

 

2.     如通过马来西亚邮政Pos Malaysia Poslaju , Pos Express, E- Parcel 邮寄方式发送，请链接以下网站并查询，或拨打热线电话 1300-300-300 (本地)。

• 果您填写了错误(或无人签收)的地址或联络电话而导致包裹被退回来, 我们不会负责有关重发的邮费。 买家必须另付邮费，我们才会帮你重新发货。
• 我们不建议顾客使用Pos Express 信封的邮寄方式，因为一旦物品丢失或者损坏，我们是不负责邮寄过程中发生的任何意外，对于这种邮  寄方式邮局也是不做任何赔偿的。
• 凡消费超过 RM 300.00 (价格不包括邮费） 或以上单一收据的商品，免邮费！ (不包括所有服装和折扣商品）（马来西亚半岛而已）
  *请根据订单总金额付款。余额将发出支票退还。请提供收款人姓名为我们签发支票。*

• 请注意，包裹重量，体积超过尺寸，用Poslaju邮费会比GDEX更贵。因为通常快递仅计算重量，而且测量包裹体积来计算邮费。

**注意： 物品一旦丢失，损坏邮政局都不赔偿。而我们也不负责邮寄过程中发生的任何意外损失与损坏

送货期限

快递服务

• 西马&半岛 1-5个工作日（依地点而定）
• 东马 约 2-5个工作日（依地点而定）
• 国际邮寄，请联络我们有个更多的详情

注： GD Express 没提供P.O.BOX信箱的服务范围。

普通邮寄 (Normal Post / Post Express Envelope)

• 空邮最少5-7个工作日（依地点而定）, 东马会用比较长时间。约30个工作日或多（以地点而定）
   

请注意!

• 如果你是急着需要收到商品，请提早下订单和作出付款。否则将顺延至下一个工作日。
• 星期六，日和公众假期没有送货服务。送货服务将顺延至下一个工作日。